To all of our valued customers
You can pay for the items you would like to order through the Lolam Online Store in following ways:
Purchase by payment cards
You can pay for your order using the following payment cards: Visa, Visa Electron, MasterCard, Maestro or XXX. Your payment card must be approved for online (Internet) payments by the issuing bank.
When you choose this payment method during the online ordering procedure, you will be transferred to the Banca Intesa webpage,which is protected and secure for this payment method. Your payment card details will not be disclosed to our system at any point.
The following data will be requested on this webpage:
Card number,Expiration date, and CVC2/CVV2 code, all of which you can find on your payment card
When entering payment card data, the confidential information is transferred through the public network in an encrypted form using the SSL protocol and PKI system as the state of the art encryption technologies.
Data security during online shopping is guaranteed by the payment card processor Banca Intesa Belgrade, wherefore the entire payment process is conducted on the Bank’s webpage.
Our system has no access to payment card details at any time.
The data entry and verification are conducted exclusively by and between the card holder/user and Banca Intesa, and the online seller has no access to the data exchanged.
Payments may be made with cards issued by local and foreign banks.
Paying in foreign currency is not enabled for Serbian citizens, but only in Serbian dinars (RSD).
Payments are to be made by the card holder only.
In case of any inconveniences on the Buyers’ behalf, the Buyer is held responsible for all damage (financial and law-abiding).
PayPal Payments
You can pay for your order using a PayPal account:
Payment by PayPal is regulated by Article 32 of the Law on Foreign Exchange Operations ("Official Gazette of the Republic of Serbia", No. 62/2006, 31/2011, 119/2012 and 139/2014) in paragraphs 2 and 3, prescribes the following:
"Residents may perform payment transactions abroad and through an electronic money issuer - for payment and collection based on the electronic purchase of goods and services. Foreign payment operations of residents – as physical entity, can perform a payment through an institution and a public postal operator that provides payment services in accordance with the law regulating payment services.
Resident’s funds held by foreign e-money institutions for payment or collection based on electronic purchase of goods and services shall not be considered as deposit within the meaning of Article 27, paragraph 2 of this Law. "
PayPal payments can be made exclusively by non-residents of the Republic of Serbia. Residents of the Republic of Serbia are not allowed to pay by PayPal by law. In the event of non-respect of the rules, the buyer shall bear criminal and material liability.
By confirming the order, by clicking the OK button, you agree to the Terms of Payment.
If you are not able to use any of the above-stated payment methods, please proceed to contact us on info@lolam.com or call us on +381 64 304 304 8.
Enjoy your Lolam shopping experience!